Thibodaux (985) 448-2590; Raceland (985) 537-4844

Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.

John Shaver, principal and agent

John first joined Shaver-Robichaux in 1983 after earning his B.S. degree from LSU in Insurance and Risk Management.  He also received his CIC designation (Certified Insurance Counselor) in 1995.  John is an active member of local civic groups such as Rotary International and the Thibodaux Chamber of Commerce as well as trade organizations such as the Independent Agents Association and the Professional Insurance Agents.  As the agency principal, John can help in all areas of insurance such as homeowners, automobile, life, health, and business insurance as well as any insurance claim

Cheryl Benoit, commercial lines agent and office manager

Cheryl first joined Shaver-Robichaux in 1982 without having any prior insurance experience. Starting out as the agency receptionist, she is now the office manager and heads our commercial insurance department.  Cheryl has worked in commercial lines for over 30 years and knows the coverage forms and the insurance markets to place that coverage. Cheryl can help you in placing new coverage, remarket an existing policy, or handle any insurance claim you may need to file.

Mia Chiasson, personal lines agent

Mia joined Shaver-Robichaux in 2009 but started her insurance career in 1998.  She has her required insurance license in property and casualty as well as life and health, but her area of expertise at Shaver-Robichaux is in personal lines property and liability insurance.  Mia can help you with insurance policy types such as homeowners, private passenger automobile, personal umbrella, mobile home, personal watercraft, flood, and dwelling coverage or any other personal lines type of policy.  She knows the insurance coverage forms and which insurance company to place the coverage through to get the best pricing.  Mia can also help you with filing claims or making policy changes.

 

Debbie Arceneaux, personal lines agent

Debbie joined Shaver-Robichaux in 2003 after Shaver-Robichaux acquired the Clarke Agency where Debbie was working.  Debbie has had her property and casualty license for over 20 years and has extensive knowledge.  She works out of our Mathews office and her primary area of expertise is in personal insurance coverage.  Debbie can help you in all areas of personal insurance such as homeowners, private passenger automobile, mobile home coverage, and flood.  She can also give you guidance in filing a claim or any policy changes.  Debbie is always eager to help others.

 

Chuck Shaver, accounting and commercial lines support

Charles Francis “Chuck” Shaver has over 20 years insurance experience and is licensed in both property and casualty as well as life and health insurance.  Chuck is experienced and knowledgeable in all lines of insurance although his primary responsibilities with Shaver-Robichaux are in commercial lines insurance coverage.  Chuck works out of the Raceland office and he is also responsible for our agency accounting.  He is always eager to help our customers with claim handling or any other questions they may have in regards to their insurance coverage.

Mary Catherine Shaver, personal lines agent

Mary Catherine Shaver started with Shaver-Robichaux in 2014 and is now starting the 5th generation for the Shaver family involved in the operations of Shaver-Robichaux Insurance Services.  Mary Catherine earned her Bachelor of Science degree from Nicholls State University in Business Administration. She is skilled in all lines of property and casualty insurance such as automobile, homeowners, flood, renters insurance, as well as umbrellas, dwelling fire, watercraft or all other type of coverage you need. Mary is eager to help you get the coverage that is right for you.

Falyn Toups, customer service representative

Falyn joined the team of Shaver-Robichaux in 2013 first as our receptionist. She is now a sales and service agent in personal lines insurance. Falyn is eager to help and always has a smile on her face. She can help you with homeowners, automobile, watercraft, personal umbrella policies, camps, or any other type of personal insurance.

Victoria Simons, Receptionist- Thibodaux Office

Victoria started working at Shaver-Robichaux in April of 2015 after working at Lowe’s Home Inprovement so we centainly welcome her to our team. Victoria always has a smile on her face and is eager to help our customers and her co-workers. She can assist you with your phone calls, directing you when you visit our office, as well as posting premium payments for you.