Meet Our Staff

As our client, you will have a team of highly qualified professionals working for you to provide you with the best coverage for you, your family, or your business. Building a long-lasting relationship with our clients is our number one priority.

Cheryl Benoit, commercial lines agent and office manager

Cheryl first joined Shaver-Robichaux in 1982 without having any prior insurance experience. Starting out as the agency receptionist, she is now the office manager and heads our commercial insurance department. Cheryl has worked in commercial lines for over 30 years and knows the coverage forms and the insurance markets to place that coverage. Cheryl can help you in placing new coverage, re-market an existing policy, or handle any insurance claim you may need to file.

Mia Chiasson, personal lines agent

Mia joined Shaver-Robichaux in 2009 but started her insurance career in 1998.  She has her required insurance license in property and casualty as well as life and health, but her area of expertise at Shaver-Robichaux is in personal lines property and liability insurance.  Mia can help you with insurance policy types such as homeowners, private passenger automobile, personal umbrella, mobile home, personal watercraft, flood, and dwelling coverage or any other personal lines type of policy.  She knows the insurance coverage forms and which insurance company to place the coverage through to get the best pricing.  Mia can also help you with filing claims or making policy changes.


Debbie Arceneaux, personal lines agent

Debbie joined Shaver-Robichaux in 2003 after Shaver-Robichaux acquired the Clarke Agency where Debbie was working. Debbie has had her property and casualty license for over 20 years and has extensive knowledge. She works out of our Racelend office and her primary area of expertise is in personal insurance coverage. Debbie can help you in all areas of personal insurance such as homeowners, private passenger automobile, mobile home coverage, and flood. She can also give you guidance in filing a claim or any policy changes. Debbie is always eager to help others.

Mary Catherine Frey, personal lines agent

Mary Catherine Frey started with Shaver-Robichaux in 2014 and is now starting the 5th generation for the Shaver family involved in the operations of Shaver-Robichaux Insurance Services. Mary Catherine earned her Bachelor of Science degree from Nicholls State University in Business Administration. She is skilled in all lines of property and casualty insurance such as automobile, homeowners, flood, renters insurance, as well as umbrellas, dwelling fire, watercraft or all other type of coverage you need. She is also licensed in life and health insurance. Mary Catherine is eager to help you get the coverage that is right for you.

Falyn Toups, personal lines agent

Falyn joined the team of Shaver-Robichaux in 2013 first as our receptionist. She is now a sales and service agent in personal lines insurance. Falyn is eager to help and always has a smile on her face. She can help you with homeowners, automobile, watercraft, personal umbrella policies, camps, or any other type of personal insurance.

Victoria Simons, personal lines agent

Victoria started working at Shaver-Robichaux in April of 2015 as our receptionist.  She is now licensed and knowledgeable in all personal lines of coverage.  Victoria is always willing to help in any way she is needed.

Rhonda Naquin, personal and commercial lines agent

Rhonda is our newest team member of Shaver-Robichaux Insurance. Rhonda always has a smile on her face and is eager to help our customers and her co-workers.  She has all her necessary licenses to help you with any type of insurance coverage.  She helps out with personal and commercial lines of insurance.  She can also assist you with your phone calls, directing you when you visit our office, as well as posting premium payments for you.

Palma Shaver, Raceland receptionist and accounting

Palma is the smiling face you will see when you walk in to our Raceland office.  She is eager to help you out by directing you when you visit the office as well as posting premium payments for you.  Palma also handles the accounting for the agency. 

John Shaver, principal and agent

John first joined Shaver-Robichaux in 1983 after earning his B.S. degree from LSU in Insurance and Risk Management.  He also received his CIC designation (Certified Insurance Counselor) in 1995. John is an active member of local civic groups such as Rotary International and the Thibodaux Chamber of Commerce as well as trade organizations such as the Independent Agents Association and the Professional Insurance Agents. As the agency principal, John can help in all areas of insurance such as homeowners, automobile, life, health, and business insurance as well as any insurance claim.